Repairs and custom design, done by goldsmiths on the premises

Bring in a broken chain, a ring that no longer fits, a watch that has stopped, or an idea for something new. The work is done here in the store, and many repairs are ready the same day.

What we do

Rings

  • Ring sizing
  • New shanks
  • Claw re-tipping
  • Stone setting

Repair and restyling

  • Soldering
  • Restyling older pieces
  • Cleaning and polishing

Custom design

  • Designed and made by Mr. Hoang
  • Engagement, wedding and anniversary pieces
  • Engraving

Pearl stringing

  • Necklaces and bracelets restrung

Watches and clocks

  • Watch repair
  • Clock repair
  • Watch batteries

Insurance estimates

  • Free estimates for insuring your jewellery
Close-up of the gears and jewels inside a mechanical watch

How a repair works

  1. Bring it in

    Walk in any time we're open; no appointment needed. Or call first to ask about your piece.

  2. Talk it over

    We look at the piece with you and explain what it needs.

  3. Pick it up

    Many repairs are ready the same day, often while you wait. For larger work, we tell you when.

Custom pieces, designed and made by Mr. Hoang

Bring an idea, a stone you love, or an older piece you'd like restyled. Mr. Hoang designs it with you and makes it here in the store.

  • Diamond
  • Ruby
  • Emerald
  • Sapphire
  • Pearl

I discussed with Mr. Hoang an idea that I had in mind for my mother’s 80th birthday. Working with Mr. Hoang, we designed a bracelet that today is a cherished family heirloom. All birthstones are genuine and all were selected by Mr. Hoang.

Anthony Mantler, Cambridge

From customers who brought something in

Since the work is done in house it was completed the same day. The piece never looked so beautiful.

Nykki DeChellis, Welland

Thanks for the great service. My ring hasn’t looked this clean in years! I’ll definitely be back.

Laurielle Allen, St. Catharines

Thank you Mr. Hoang for the beautiful design ring, and Lee with your expert advice on the choice of chains, and Duke for polishing all our rings.

Jean and Reg Seabome, London

Have something that needs fixing?

Call us, or bring it by the store at 120 Welland Ave.

Open Monday to Saturday. No appointment needed.

Open Monday to Saturday

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